Each of the wrecker services utilized by the department is under contract with the City of Burlington Purchasing Department. The Traffic Unit staff sergeant is responsible for overseeing the rotation wrecker service, which includes inspection of the individual wrecker services and investigation of the citizen complaints against the individual wrecker services. For information on how to be added to the rotation wrecker list, contact Sgt. Sam Epps at (336) 570-6509.
The city of Burlington Municipal Code, Section 35, allows for the operation of taxicabs or vehicles for hire within the city limits, provided that such services meet statutory and ordinance requirements. The department's traffic unit supervisor is responsible for the oversight of the taxi permit process, inspection of taxi vehicles and ordinance compliance. To apply for a taxi operator permit, contact Sgt. Epps.