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Records and Evidence
Contact
P: (336) 229-3521
F: (336) 229-3510

The Records Division is responsible for the storage of all police reports, accident reports, and special files that involve some action regarding police activity.  Persons requiring accident reports or insurance verifications pertaining to a crime report may pick up their respective report between the hours of 8:00 AM and 7:00 PM, Monday through Thursday, or between 8:00 AM and 5:00 PM on Friday.

The Records Division also includes Teleserve, a service that allows complaints and reports to be filed via telephone.  The Teleserve numbers are (336) 229-3511 and (336) 229-3583.  If you wish to report a crime to the Burlington Police Department you may do so by calling the Teleserve desk.  The  Teleserve Clerk will determine if your report meets the requirements to be taken via telephone or if an officer will need to respond in person.  As always, if you need to personally speak to, or you require a police officer in person, then an officer will personally respond.  Teleserve is a service that is offered for the public's convenience, however it does not replace responding to citizens' needs if an officer is required

Electronic Police Reports
The Records Division would also like to welcome you to an electronic service in addition to our tele-serv service. This service is available for citizen's requests that occur during or after business hours. Please click the link below if you need any of the following records sent to you electronically:
  • accident reports
  • incident reports
  • general questions
Your requested records will be sent to you the following business day.
Submit Electronic Police Report Request

The Records Division Supervisor is Darsell Johnson (336) 229-3523.

Accident Reports are now available online
  • To receive a wreck report on-line, please access the address below and follow instructions. Traffic Reports
  • If you have a problem accessing these reports please call (336) 229-3521.